Privacy Policy

Overview

Pawco helps independent pet-care professionals manage clients, pets, appointments, and invoices. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

Information We Collect

When you use Pawco, we may collect:

• Account details (name, email, and authentication identifiers)
• Business profile info (business name, phone, address)
• Client and pet records you enter
• Appointment and invoice data you create
• Technical data such as log and usage information

How We Use Information

• Provide and improve the Pawco product
• Process authentication and secure your account
• Generate invoices, reminders, and core workflow features
• Provide customer support and service notifications
• Comply with legal obligations

Third-Party Services

Pawco uses trusted providers to operate core functionality, including Supabase (database/auth), Stripe (billing), and Resend (email). These providers process data under their own terms and security controls.

Data Retention

We retain data while your account is active and as needed to provide services, resolve disputes, and meet legal obligations. You may request deletion of your account data at any time.

Your Choices

• Access and update profile information in settings
• Manage billing through the customer portal
• Request account deletion by contacting support

Contact

Questions about privacy can be sent to support@pawco.app.